Information we collect and how we collect it

We collect and maintain personal information about you from many sources to understand and meet your needs, vendor appointment, manage our business, and for other purposes disclosed to you. For example, we collect personal information about you from:

• You, when you voluntarily provide us with information for availing our products and/ or services or otherwise.
• Through the vendor registration form of our Company before initiation of any business transactions with our Company
• Cookies
• Customer registration on E-shop

Our Company does not collect personal information about users of Orient Electric website and/or the Company mobile app, unless you voluntarily choose to provide us with it for any purpose, except in the manner as set out in this policy. If the information is to be collected directly from you, you may in some cases have the option to decline providing that information. However, your choice to not provide information may impact your use of certain features or services as well as business transaction between you and our Company. We collect your personal data only after obtaining consent from you and you have the right to withdraw your consent by sending a request to the Privacy Officer from your email ID which is registered with our Company. The Privacy officer processes such request subject to authentication of your identity and other legal & statutory requirements.

The personal information we collect about you
through these various sources include:

• Full name & gender
• Addresses (postal address as well as GPS location)
• Telephone numbers
• Organisation name along with designation with whom you are working
• Email addresses, fax numbers
• Skype ID
• Bank Account number
• Tax Payer’s ID (PAN/ Social Security Number) of an individual
• Signature of individuals
• Hotograph of individuals
• Information provided via survey, focus group or other marketing research efforts

Our Company does not collect Sensitive Personal Data from EU residents. ‘Sensitive Personal Data’ means and includes special category of Personal Data revealing racial or ethnic origin, political opinions, religious or political beliefs, or trade union membership and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

The collection of your personal information is mandatory to enable our Company to either fulfil the request initiated by you on our Company website and/ or Company mobile app or for facilitation of any business transaction with you, being a vendor of our Company or employment related applications. If you do not provide this information, we will not be able to address your request on our Company website/ mobile app and in case of vendors, will be a hindrance in the business transaction contemplated with our Company.

Anonymous information

We may also collect non-personal data, such as referral sites, automatically in order to identify and understand the users’ browsing habits. We use such anonymous information to study user’s demographics, browsing preferences and interests. Such anonymous information is outside the scope of this policy.

Minors

The Company does not knowingly collect personal information directly from children— persons under the age of 16, or another age if required by applicable law, other than when required to comply with the law or for safety and security reasons. If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may request we remove this child’s information by emailing at privacy.officer@orientelectric.com.

Automatically collected information (including cookies and geolocation)

When you use our Services, we may receive technical information such as your browser type, the type of operating system you use, your geolocation, the name of your internet service provider, mobile advertising identifiers, and pages visited on our Services. Our Company gets this information by using technologies, including cookies, web beacons, and mobile device geolocation to provide and improve our Services and advertising, including across browsers and devices (also known as cross-device linking). We also use this information to verify that visitors meet the criteria required to process their requests and for reporting activity on our Services. For example, we may want to know how long the average user spends on our Services or which pages or features get the most attention. This automatically collected information may be combined with information that is personally identifiable in order to personalize our Services and advertising to your interests, including across browsers and devices.

Additionally, our Company may combine the information we receive from you with information collected from other sources. This information may be used to provide offers and/or services specifically tailored to your interests in accordance with applicable laws.

Cookies on our services

When you use our Services, you may receive cookies from us and the third parties that collect information on our Services. We use cookies to determine that we give you a high-quality experience on our Services. We also use cookies to show you advertising that is relevant to you. If you continue to browse our website without changing your web browser’s or device’s settings that control cookies, you agree to receive cookies when you use our Services. However, if you prefer, you can change your cookie settings and you have an option to opt out of cookies by opting accordingly on our website. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings, but doing so will limit the range of features available to you on our Services and other major websites that use cookies. Our Services also occasionally use “local shared objects” (also known as “Flash cookies”). Like browser cookies, Flash cookies may be used for coordinating content delivery, website functionality, maintaining preferences, advertising, or analytics. Unlike browser cookies, “Flash cookies” are not stored in the browser. You may be able to manage these Flash cookies by visiting the Adobe website.

What are the different types of cookies that our Company uses?

There are four types of cookies used on our Services:

1. Essential cookies – These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, services like shopping activity and paying activity cannot be provided. These cookies also help keep our Services safe and secure.
2. Preference cookies – These cookies store information such as your preferred country and language selection, account login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you’ve previously made or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
3. Performance cookies – These cookies collect information about how you use our Services such as which pages you visit regularly. These cookies are used to provide you with a high- quality experience possible by doing things such as tracking page load, site response times, and error messages. They are also used to gather feedback on customer satisfaction through surveys.
4. Content / advertising cookies – These cookies gather information about your use of our Services so we may improve your experience and provide you with more relevant content and advertising. They remember that you’ve visited our Services and help us understand usage of our Services. Some of these cookies are from third parties that collect information about users of our Services in order to provide advertising (on our Services and elsewhere) based on users’ online activities (so-called “interest-based advertising”) on our Services and elsewhere online. The third parties involved in interest-based advertising collect internet browsing information (e.g., websites visited, time of visit) across different websites and over time, and they may use the information they collect on our Services to provide you ads (from us and other companies) across the internet.

Information collected by third parties on our services

Some of the content, advertising, and functionality on our Services may be provided by third parties that are not affiliated with us. As noted above, these and other third parties may collect or receive technical information about your use of our Services, including through the use of cookies, web beacons, and other technologies, and this information may be collected over time and combined with information collected on different websites and online services. For example, some of our Services include social network or other third-party plug-ins (such as Facebook’s “Like” button) that enable you to login to certain of our Services, to comment on content available on our Services, and to share things you find on our Services with your social network. The providers of these plug-ins may be able to collect information about you even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third parties. If you use social network tools or visit social networking sites, you should read their privacy disclosures to learn what information they collect, use, and share. Also, some third parties collect information about users of our Services in order to provide interest-based advertising (on our Services and elsewhere, including across browsers and devices, also known as cross-device linking). These third parties may use the information they collect on our Services to make predictions about your interests in order to provide you ads (from us and other companies) across the internet. Some of these third parties may participate in an industry organization that gives users the opportunity to opt out of receiving ads that are tailored based on online activities. For more information about interest-based advertising and how to opt out, please visit the Digital Advertising Alliance. Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable targeted ad technologies in mobile apps. Many mobile devices allow you to opt out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our apps using the standard uninstall process available on your mobile device or app marketplace. To opt out of interest-based advertising across browsers and devices, please opt out through the Digital Advertising Alliance or Network Advertising Initiative website and also through the settings within the mobile app or your mobile device. Your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising. If you opt out, you will still receive ads but they may not be as relevant to you and your interests.